PUBLIC POLICY ADVOCACY OF THE EUROPEAN MULTI-CHANNEL AND ONLINE TRADE ASSOCIATION (EMOTA)

EMOTA represents distance selling and e-commerce business in 16 European countries. The overall turnover in these represented countries is estimated to exceed € 300 billion, which accounts for more than 80% of total European e-commerce. EMOTA's mission is to promote, at European level, the interests of distance sellers operating via various sales channels. We are proud to serve as primary contact for the EU Commission, Members of the European Parliament and the media on e-commerce matters.

E-commerce is in the spotlight of the EU legislator. Many issues discussed in Brussels will have an impact on online sales. EMOTA is covering a long list of policy dossiers which are highly relevant for e-commerce, whereby the focus lies on the removal of barriers to and facilitation of cross-border sales.

The present legal environment, with 28 different rules on consumer protection, respect of privacy, delivery and payments result in high costs for distance sellers with international ambitions. Policy makers are keen to help and EMOTA is there to show where the improvements are needed.

EMOTA's Key Issues:

  • Removal of barriers to cross-border trade in Europe
  • European contract law issues
  • Consumer protection matters/trust in online business
  • Privacy and data protection matters
  • Ensuring a functional and competition oriented payments market
  • Functioning of the delivery markets
  • Competition matters that are of concerns of the distance selling sector
  • Self-regulation as a method of increasing consumer trust in e-commerce

Key Policy Dossiers:

  1.  Proposal for a Common European Sales Law
  2.  Proposal for a Payment Services Directive and Interchange fee Regulation
  3.  Proposal for a General Data Protection Regulation
  4. Communication on e-commerce and Action Plan
  5. Regulation on Online Dispute Resolution
  6. Directive on Alternative Dispute Resolution
  7. Review of the Unfair Commercial Practices Directive

EMOTA Members : Handelsverband (Austria) ; ADMEZ (Czech Republic); ASML (Finland); bvh (Germany); Bundesverband der deuschen Versandbuchhändler (Germany); EPAM (Greece); ACSEL (France); Magyar Aruküldök Egyesülete (Hungary); Netcomm (Italy); ACEPI (Portugal); Allegro Group (Poland); NAMO (Russia); Adigital (Spain); SDH (Sweden); VSV (Switzerland); IMRG- Emota Corporate Partner (UK)

EMOTA Business Partners: Bpost International; Trusted Shops GmbH; Deutsche Post AG; Post CH AG.

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